Shipping & Returns

👉
Free U.S. Shipping 🇺🇸 • Ships Worldwide 🌍 with discounted international rates

🚚 Shipping & Returns

We’re committed to making your experience smooth—from placing your order to receiving it at your doorstep.

U.S. Shipping

  • Free shipping on all bundle orders within the United States
  • Orders are processed within 1–2 business days
  • Delivery typically takes 3–5 business days after shipping
  • Tracking details are provided once your order is shipped

🌍 International Shipping

We’re happy to bring Mama Papa ’N Me to families around the world.

  • We currently ship to Canada, UK, Australia, and New Zealand
  • Shipping rates are partially subsidized to keep our bundles accessible
  • Final shipping cost is calculated at checkout based on your location

📦 Delivery Time

  • Orders typically arrive within 7–14 business days depending on destination
  • Tracking details are provided once your order ships

💼 Duties, Taxes & Customs

  • International orders may be subject to import duties, taxes, or customs fees
  • These charges are determined by your country’s regulations
  • Customers are responsible for any additional fees at delivery

We recommend checking your local customs policies before placing an order.

🔄 Returns & Exchanges

We want you to feel confident in your purchase.

  • Returns are accepted within 15 days of delivery
  • Items must be unused, in original condition, and in original packaging

📦 Return Shipping

  • U.S. Orders: Customer is responsible for return shipping unless the item is defective or incorrect
  • International Orders: Customer is responsible for return shipping costs
  • Original shipping fees are non-refundable

⚠️ Non-Returnable Conditions

We are unable to accept returns if:

  • Items show signs of use or damage after delivery
  • Packaging is not in original condition
  • Return request is made after 15 days

📬 How to Start a Return

Please contact us at:

👉 contact@mamapapanme.com

Include:

  • Order number
  • Reason for return
  • Photos (if applicable)

We’ll guide you through the next steps.

❤️ Our Commitment

Every product we create is designed with care to bring meaningful learning into your home.

If something doesn’t feel right, reach out—we’re here to help.